How can we help you today?

Why am I getting an error: "The Main Drive or Secondary Drive is full. Runtime cannot execute" on the Magelis when installing with a USB stick?

Issue:
"The Main Drive or Secondary Drive is full.  Runtime cannot execute" appears on the Magelis when trying to install an application.

Product Line:
XBTGC/GH/GK/GT, HMIGTO/STO/STU

Resolution:
This error message can appear when the Magelis does not have a CF card/SD card installed.  To confirm, goto the Data Locations in Vijeo Designer and check if you have "User Application", "Data Files / Forms", "Recipes", or "Web Server" set for Secondary Drive.  If yes, then this means that you need to have a CF/SD card (depending on unit) installed in the unit.  Once you add a CF/SD card, reloading from the USB stick complete successfully. Alternatively, you may set the data locations to use Main drive if you do not have a secondary or optional drive.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings