How can we help you today?

Quantum message request gives incorrect values.

Goals and Symptoms

Quantum message request gives incorrect values.


Causes and Fixes


When requesting a register value from a quantum device, the response returns the value from the next addressed value, while making the same request to a Premium or M340 device the address is correct.

This stems  from the different historical method of counting for the different families of PLCs. In quantum the registers begin counting at 1 (one). Thus 40001 would be the first register and there would be no 40000 register. In Premium and M340 the first register begins at 0 (zero). Unity uses IEE standards and thus %MW0 – the first memory word would be 40001 in the Quantum. In order to request a register and receive the proper addressed response The 4x register should be decremented by 1. %MW0 = 40001, %MW98 = 40099. The decremented value should be used in all communication to any Quantum PLC.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings