Feature set not compatible," error appears when uploading a template to an ION meter.
Issue
"Feature set not compatible," error appears when uploading a template to an ION meter.
Product Line
ION7550, ION7650
Environment
ION Setup
Cause
Templates can only be uploaded if the modules in the template match those on the meter. The modules on the meter are determined by the firmware.
For example, if a customer changes from v371e firmware (with IEC 61850 implementation) to v371s firmware (without IEC 61850 implementation), they will be unable to upload their previous template.
Resolution
Install the default meter template (you will lose all existing configurations).
"Feature set not compatible," error appears when uploading a template to an ION meter.
Product Line
ION7550, ION7650
Environment
ION Setup
Cause
Templates can only be uploaded if the modules in the template match those on the meter. The modules on the meter are determined by the firmware.
For example, if a customer changes from v371e firmware (with IEC 61850 implementation) to v371s firmware (without IEC 61850 implementation), they will be unable to upload their previous template.
Resolution
Install the default meter template (you will lose all existing configurations).
Released for: Schneider Electric Canada
