How can we help you today?

Is there a way to restore the default username and password for the web page access to the M340 Ethernet module?

Issue
Is there a way to restore the default username and password for the web page access to the M340 Ethernet module.

Product Line
M340 BMXNOExxx, BMXNOCxxx

Environment
Windows 10 version 1902, BMXP342020, BMXNOE0100

Resolution
The user lost the password and cannot access the web pages in the M340 Ethernet module.
They need tp restore the default username and password.

The only way to restore the default username and password is to go into the M340 Ethernet module to delete a
specific file.  This requires using an internal proprietary username and password to access it.  Due to security reasons,
this username and password cannot be given out to either the customer or a Schneider Electric representative.

In order to restore the default username and password, the M340 Ethernet module will need to be sent back for repair.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings