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Metasys Communication with ION7650

Issue
Metasys does not establish communication with an ION7650.  The ION7650 is a replacement for an ION7600.

Product Line
Metasys, Johnson Controls, ION7650

Environment
Metasys, Johnson Controls

Cause
Modbus/TCP is a Modbus protocol variant that defines the packet structure and connection port (port 502) for the industry standard TCP/IP protocol. The Modbus ID for Modbus/TCP communication is 255 in an ION7650 meter while it is 100 for an ION7600.

Resolution
In Metasys the Modbus address should be changed from 100 to 255 which corresponds to the new Modbus ID for ION7650.

Schneider Electric Canada

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