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Why is there no decimal precision in ION Setup?

Issue
ION Setup is showing no decimal precision for either the data recorders or the real time data
Output Register values in ION Setup
Product line
ION Setup

Cause
The regional formatting is set to an non-North American standard for decimal point ( a comma instead of a period) which causes the decimal points to incorrectly be dropped.
Custom Format settings
Resolution
Upgrade to ION setup V3.0.15233.1 or newer from the link below:
https://www.schneider-electric.com/en/download/document/ION_Setup_Latest_Release/​

Schneider Electric Canada

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