Downloaded a project to the iPC Runtime and now getting an error: "Vijeo Designer Runtime Application has Halt". How to resolve the issue?

Issue:
Downloaded a project to the iPC Runtime and now getting an error: "Vijeo Designer Runtime Application has Halt".  How to resolve the issue?

Product Line:
VJDSNRTSPC, VJDSNRTMPC, Box PC, Panel PC, S-Box PC, S-Panel PC, Flex Box, Smart Box, Compact Box, Smart iPC, Compact iPC, iPC

Resolution:
The error message (below) means that the data location was setup to use the secondary or optional drive or the drive letter does not exist.



We recommend to check the data locations to make sure the drive letter exist for the secondary or optional drive and it is configured to the appropriate secondary or optional drive.  Then download as file system to a *.VDA file and use the Application loader to load the VDA file.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Released for: Schneider Electric Canada