How can we help you today?

Event action gets repeated periodically, if the event is not acknowledged.

Issue
If an event occurs and it is not acknowledged, the action (e.g., Send E-mail, etc.) will get repeated.

Product Line
Connexium Network Manager

Environment
Connexium Network Manager v1.1

Resolution
If an event occurs and the user does not acknowledge it, the configured action  (e.g., send E-mail, etc.) for the event
will get repeat periodically.

This will occur if the setting for 'Send I"m alive" events' option is checked off.

To resolve the issue, uncheck the option and apply the changes.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings