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Operating System Not Supported error appears when trying to join a WEBEX session
Issue
When I try to join a webex session, I get a message that the operating System is not supported


Product Line
Microsoft
Cisco Webex
WIndows XP Operating system

Environment
Powerlogic.webex.com

Cause
Microsoft does not support WindowsXP, Cisco Webex also stopped supporting Windows XP

Resolution
Upgrade Microsoft Windows XP to at least Windows 7 or connect to a Windows 7 machine on the same network then use Remote Desktop to connect to the Windows XP  machine
To connect to the XP machine from a Windows 7 machine, go to Start All Programs Accessories and select Remote Desktop. Type in the IP address or server name of the XP machine under computer then the username and password.

Schneider Electric Canada

Attachment(s)
Remote Desktop Connection.png [43.87 KB]
Webex unsupported with WinXP.png [127.7 KB]
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