Issue
If the web-page password is lost, user would like to reset the password to factory default values.

Product Line
Com'x 200, Com'x 210, Com'x 510

Cause
User has lost their password to login into web-page of Com'x gateway and they would like to reset password to default values.

Resolution
If the web-page password is lost, follow the procedure below in order to reset the password to factory default values:

1. Press the Backup button (number 7 shown in screen shot below) on the Com'x 200 (or 510) from front panel and hold it for 10 seconds until the power LED flashes green 3 times.
2. Release the button.
3. To access to the Com'x configuration web pages, use these settings:

Username: admin
Password: admin



NOTE:

After logging in with the default password, you will be promted to enter a new password.
The new password must contain:

• 8 characters
• 1 uppercase letter
• 1 numeric digit
• 1 special character

Kindly refer to page 120 of the User manual for more information:
https://www.se.com/ww/en/download/document/DOCA0098EN/

Released for: Schneider Electric Canada