PME8 - "An error occurred while deserializing the view argument(s)." when subscribed Summary Report Pack reports are run.

Issue
When a Summary Report Pack report is generated through a scheduled subscription, the report is blank with only an error "An error occurred while generating the report. Please consult the System Log in Management Console for further information."
When looking in the System Log there is an error "An error occurred while deserializing the view argument(s)."



Product Line
Power Monitoring Expert (PME 8.0)

Environment
Web Applications Reports

Cause
Summary Report Pack 5.1 for PME 8.0 is looking for the view arguments in the folder \system\bin folder whereas in the past the assembly that contains that information only needed to be in the \web\bin.

Resolution
The newest version of the Summary Report Pack 5.1 fixes this issue. To access the latest SRP, contact Tech support at 888-797-6468 option 1. The following table will provide information about the different software versions.

Recommendation

If you are using an older version of PME, consider upgrading to the latest version for improved protocol support and security. For assistance with integration or upgrades, contact Schneider Electric Technical Support at: pmo.support@se.com

Released for: Schneider Electric Canada