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How do I unsync my Wiser Air Thermostat from another account ?

1. A factory reset would need to be performed. Please see the following steps:

On the bottom of the thermostat there is a small hole.
Insert a paper clip firmly pressing for about 30 seconds.
When the factory reset is initiated, Wiser Air Preparing your experience will be displayed on the screen.
Reboot time may vary depending upon your internet speeds.

2. Contact Technical Support for assistance.

Released for: Schneider Electric Canada

Published on:2016-07-08Last Modified on:2026-04-22

Range:

Wiser Air

Range:

Wiser Air

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