Advanced security disables front panel settings on ION8650
Issue
When the ION8650 is upgraded to firmware version 4.20 and the meter is hardware locked with advanced security enabled, the user cannot change settings from the front panel display. The front panel password cannot be changed.
Product Line
ION8650
Environment
Front panel programming
Cause
Users are unable to make changes from the front panel of their ION8650 for firmware v4.20
Resolution
The user needs to downgrade their firmware from version 4.20 to an older firmware to access the settings from the front panel.
Released for: Schneider Electric Canada
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