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How to fix Modbus communication issue on Flair 23DM

Products concerned
Flair 23DM – réf. EMS58355, with firmware version lower than V2.01

Issue description
The Modbus communication is not working when :

  • network frequency parameter is set to Auto (Automatic detection)
  • and the bus speed is set to Auto-Mode


1

Solutions

  • Without firmware update

Don't set the network frequency parameter to Auto, set the parameter to the current network frequency.

2

  • With firmware update

Update your product with firmware version V2.01 or higher.




Released for: Schneider Electric Canada
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