How can we help you today?

CM3000 and CM4000 How to reset accumulated energy from the ION Setup?

Issue
Customer likes to reset the accumulated energy of the meter from ION Setup. Without the suggested modification, one needs to clear it from the front panel only.

Product Line
CM3000, CM4000

Environment
ION Setup 3.x

Cause
Customer would like to reset the accumulated energy of the meter from ION setup from the front panel only.

Resolution
Let's take CM4000 as an example. Please close any open instance of ION Setup.

1. Please go to the installation directory of the ION Setup, for example, C:\Program Files (x86)\Schneider Electric\ION Setup\tables\CM4000
2. Open the Setup.cfg in the above location and replace the entire section under [Meter Resets] with the following:

[Meter Resets]
NotSetupMode=1
SetupType=7
SetupNum=2
StartAddress=48000
Registers=2
Setup1=1,Meter Initialization
Pkt1Format=10030,9999
Setup2=2,Clear Accumulated Energy
Pkt2Format=6211

Save the file. Open ION Setup>Meter Resets.

The Meter Reset section should look like as follows
Meter Reset Section

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings