Can you have Vijeo Design'Air and Vijeo Design'Air Plus connect to the Magelis terminal simultaneously?
Issue:
Can you have Vijeo Design'Air and Vijeo Design'Air Plus connect to the Magelis terminal simultaneously?
Product Line:
Vijeo Designer, VD'Air, VD'Air Plus
Resolution:
The target machine only allows one instance of Vijeo Design'Air or Vijeo Design'Air Plus to access its data at a given time.
For example, if Vijeo Design'Air Plus has an active data sharing connection to the target machine, Vijeo Design'Air cannot establish a remote connection. If Vijeo Design'Air has a remote connection established, Vijeo Design'Air Plus can still download and launch the project, but it cannot share data with the target machine.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Canada
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