How can we help you today?

COM'X510 is not logging or publishing data

Issue
After an unexpected meter reset, the COM'X 510 may stop logging data and publishing data, even after resetting or reconfiguring

Product Line
COM'X510

Cause
An unexpected power outage to the COM'X510.

Resolution
There is currently no solution. This issue may be seen in firmware versions  3.5.24 and earlier.
Latest firmware can be found here https://www.se.com/nz/en/download/document/ComX_510_v6.8.7/

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings