Issue:
Customer has the CFI2 fault on an Altivar Process Drive

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980, and APM)
Altivar Machine Drive (ATV340)

Environment:
All serial numbers

Cause:
N/A

Resolution:
The CFI2 is Configuration Transfer Error Fault.
Occurs when a configuration file can not be loaded to the device, or the configuration is not compatible with the drive.

Possible Causes:

• The was an unsuccessful or interrupted configuration file transfer.
• The stored configuration (HMI) was loaded from an different firmware.  For example a file saved on a newer version drive can not be loaded into an older firmware version.

Remedies:

• Check firmware
  • Firmware should be compatible on both drives
• Load a compatible configuration.
• Use SoMove to transfer configuration from another drive, or modify the saved SoMove configuration to match the drive being programmed.
• Perform a factory setting
  • [Main Menu] [File Transfer] [Factory Settings]

Released for: Schneider Electric Canada