How can we help you today?

What would prevent a Control Expert (formerly Unity Pro) Quantum PLC from performing CCOTF successfully?

Issue:

What would prevent a Control Expert (formerly Unity Pro) Quantum PLC from performing CCOTF successfully?

Product Line:

Control Expert (formerly Unity Pro) Quantum PLC

Resolution:

- In order for CCOTF to perform successfully you need to enable the feature in the PLC configuration prior to initial download.
- The CRP and CRA interfaces must also be using a  firmware version capable of performing CCOTF. You can check %SW98 and %SW99 to verify if these interfaces are CCOTF compliant.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)

Schneider Electric Canada

Attachment(s)
CCOTF selection.zip [167.19 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings