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The PM5500 is not reporting accurate demand values

Issue
The PM5500 is not reporting accurate logged demand values

Product Line
PM5500 series
PM5560
PM5563

Environment
Firmware

Cause
The "Demand Logging" functionality was added to the PM5500 series meter with firmware version 2.30 and later.

Resolution
Upgrade the PM5500 series firmware in order for the demand to be logged as expected.
The latest firmware for the PM5500 is available at this link.

Schneider Electric Canada

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