Cannot reset LXM32 servo drive to factory default

Issue:
Cannot reset LXM32 drive to factory default

Product Line:
LXM32, SoMove

Resolution:
If you remove a hardware component from the LXM32 configuration, you cannot do a factory reset unless you acknowledge this change in SoMove.
In SoMove, you need to go to the "Start Up Messages" tab and acknowledge the removal of a hardware module (communication card, encoder card...).
After acknowledging the module removal, you should restart the drive and you should be able to do a factory reset.

There are two parameters, which can be accessed from the built-in HMI, than will reset the drive back to factory defaults.

Setting the drive back to factory defaults will reset the drive to the same state of a new drive. All parameters will be reset.

The two parameters are seen below.

If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)

Released for: Schneider Electric Canada