How do I troubleshoot Supply Mains UnderVoltage faults on the Atlivar Process drives?
Issue:
Drive is tripping on Supply Mains UnderV (USF) fault code.
Product line:
Altivar Process, ATV630, ATV930, Altivar 600, Altivar 900
Resolution:
Measure the line voltage with a meter. Confirm the voltage reading matches on the Drive under the Main Menu > Display > Drive Parameters > Mains Voltage.
Check the settings for Undervoltage. Go to Complete Settings > Error/Warning Handling > Undervoltage handling.
Mains Voltage (URES) should match the measured and monitored line voltage. For example, if using a 240V drive and the supply voltage is only 208V then change Mains Voltage to 200 VAC. If using a 480V drive and your supply voltage is 450-470V, then change the Mains Voltage to 460V.
UnderVolt Timeout (UST) - factory setting is 0.2 seconds. Try increasing this to ride through a momentary voltage sag.
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If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions: Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Canada




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