How can we help you today?

How to troubleshoot an Altivar Process Drive with an Input Phase Fault

Issue:
Altivar Process Drive with an Input Phase Fault.

Product Line:
Altivar Process Drive (ATV630, ATV930, ATV650, ATV950, ATV660, ATV960, ATV680, ATV980)

Environment:
All serial numbers for Altivar Process Drive

Cause:
N/A

Resolution:
Principle:
  • Loss of one phase on the input side of the drive

Probable cause:
  • Drive incorrectly supplied or a tripped fused.
  • One phase missing.
  • 3-phase drive used on a single-phase supply mains.
  • Unbalanced load.
Remedies:
  • Check the power connection and the fuses.
  • Use a 3-phase supply mains.
  • Disable the detected error by [Input phase loss] IPL = [No] nO if single phase supply mains or DC
    bus supply is used for programming only

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings