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COM'X 210/510: How to setup communication to a device located downstream of another gateway on the network
Issue
Setup communication to a device connected downstream of another gateway on the network via serial RS-485.

Product Line
Enerlin'X COM'X 210/510 Gateways
PowerLogic Meters

Environment
Intermediate/Advanced Metering
Enerlin'X COM'X Gateways

Cause
Required to setup real-time data viewing or data logging on the COM'X gateway.
Resolution
1. Login to the COM'X gateway by navigating to the device's IP address and use the credentials setup [Default: (admin/admin)] to login to the webserver.

2. Navigate to the "Device Settings" tab and select "Create a New Device" from the drop-down menu located in the "Ethernet" section.

3. In the 'Create a new device' pop-up window, select the device type of the other Ethernet gateway and define a name, host (gateway's IP address) and port as 502 for ModbusTCP.


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4. Navigate to the "Device Settings" tab and select "Create a New Device" from the drop-down menu located in the "Modbus Serial" section.

5. In the 'Create a new device' pop-up window, select the device type of the serial device and define a name, commodity, connected to, server ID (device's modbus address) and usage.
*Note: Ensure that the applicable Ethernet gateway is selected in the 'Connected to' field and verify that the IP address is correct.

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6. Both the Ethernet gateway and the serial device should appear under the 'Device Settings' tabs.

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7. Check the real-time data readings of the device to verify that the devices are communicating successfully. This can be done by selecting the applicable device via the Monitoring->Single Device View tabs.

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