BCPM’s are reading a incorrect power factor for each phase.

Issue:
BCPM’s are reading a power factor for each Phase A ,B ,C as 0.9, 0.6, and 0.3 respectively; however the power factor should be roughly 0.9 for all 3 phases.

Product Line:

BCPM

Cause
Voltage Taps and the Incoming CTs have been checked but have not yielded any results as to what could cause the power factor discrepancy on each phase.

Resolution
Resolution is to check the register for 62017 which is a user defined setting which handles the phase assignment being enabled/disabled.

Changing the bit value 0 of register 62017 from 1 to 0 disables this feature.

Released for: Schneider Electric Canada