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Data Center Expert | Location of the Model, Serial Number, and MAC address

Issue:
Where can I find the serial number and MAC address of StruxureWare Data Center Expert?

Product Line:
StruxureWare Data Center Expert (DCE)
- Basic Appliance (AP9465)
- Standard Appliance (AP9470)
- Enterprise Appliance (AP9475)
- Virtual Appliance (AP94VMACT)

Environment:
StruxureWare Data Center Expert (all versions)

Resolution:

  • Physical DCE Appliance
    • Model: Located on the top of the server on a white sticker with two barcodes.
    • Serial Number: Located on the top of the server on a white sticker with two barcodes.
    • MAC Address: Desktop Client > Help Menu > About StruxureWare Data Center Expert.
  • Virtual DCE Appliance
    • Model: AP94VMACT
    • Serial Number: Printed on the original envelope the Virtual Machine Activation Key (AP94VMACT) shipped within.
    • Alt. Serial Number: Desktop Client > Help menu > About StruxureWare Data Center Expert.
    • MAC Address: Desktop Client > Help menu > About StruxureWare Data Center Expert.​

Schneider Electric Canada

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