Why are parameters missing or hidden on ATV600 / ATV900 drives, and how can I restore them?

If you cannot see certain parameters in your Altivar Process drive menus, they may be hidden due to access settings or restrictions. Follow these steps to restore full visibility:

✅ Step 1: Check parameter visibility

1. Go to My Preferences
2. Select Parameter Access
3. Set Visibility to ALL

✅ Step 2: Verify access level

1. In My Preferences, locate Access Level
2. Set it to Expert

✅ Step 3: Remove restricted parameters (if needed)

If some parameters are still missing:

1. Navigate to:
   • My Preferences → Parameter Access → Restricted Access → Restricted Parameters
2. Look for any parameters with checkboxes enabled
3. Press the button under "None" to clear all restrictions

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

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