How can we help you today?

Why does my HMI/iPC not appear in the web UI of the Gatemanager ?

Such behavior may be observed although the HMI/iPC is notifying the user that the SiteManager running on the HMI/iPC is connected and registered on the remote GateManager. If the Sitemanager connection status does not indicate that it is connected and registered on the remote GateManager, setup the SiteManager connection parameters.

Otherwise, the domain token you defined is likely not taken into account by the GateManager, which occurs if your SiteManager has been registered at least once in another customer domain defined by a previous domain token that was set in the SiteManager connection parameters. In order to solve this issue, add an equal sign '=' at the beginning of the newer domain token parameter to be taken into account.
GateManager setup

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings