Issue:
Zelio smart relay USB cable for Windows 10 and Windows 8.1 system
Product Line:
Relays and Timers
Environment:
Zelio smart relay
Cause:
Zelio smart relay USB cable for Windows 10 and Windows 8.1 system?
Resolution:
A change was made to the USB cord used to connect to the SR2 and SR3 smart relays. With this new change, a new driver was released as well.
Part number of the cable is still SR2USB01, but the new version of this cable have a marking of 'H2.0' on it.
A new USB cable driver will be needed. See following link for detail: https://www.se.com/ww/en/download/document/DriverSR2USB01_H2/
Note: new USB cable and driver are compatible with WIN7 as well.
Zelio smart relay USB cable for Windows 10 and Windows 8.1 system
Product Line:
Relays and Timers
Environment:
Zelio smart relay
Cause:
Zelio smart relay USB cable for Windows 10 and Windows 8.1 system?
Resolution:
A change was made to the USB cord used to connect to the SR2 and SR3 smart relays. With this new change, a new driver was released as well.
Part number of the cable is still SR2USB01, but the new version of this cable have a marking of 'H2.0' on it.
A new USB cable driver will be needed. See following link for detail: https://www.se.com/ww/en/download/document/DriverSR2USB01_H2/
Note: new USB cable and driver are compatible with WIN7 as well.
Released for: Schneider Electric Canada


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