Issue:
INF9 - Internal-I measure error displayed on ATV61 or ATV71 drive
Product Line:
Altivar 61
Altivar 71
Environment:
All
Cause:
N/A
Resolution:
This is an internal error indicating the current measurements are incorrect.
Depending on the part number of the drive, this would indicate issues with the Current Sensors, Power Board or the connections between them.
Both ATV61 and ATV71 drives have been discontinued for several years. Parts may no longer be available.
Consider replacing the drive with a current product.
*******
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions: Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)