undefined

How can we help you today?

What can cause an INF2 or internal error 2 on the ATV630 and ATV930 Process drives?

Resolution:
Unknown or Incompatible Power Board
Principle

Probable causes:
• The Power board was exchanged by a spare part and is not configurable to the correct power rating.
Remedies
• Switch OFF/ON the inverter.
• Check the reference number of the power board.
• connect to the SoMove service section and use the "drive type recovery function" to set a valid configuration of the power board.
• Replace the control block

If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:

Frequently Asked Questions - Schneider Electric (se.com)

If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.

If you are not located in North America, please contact your local Customer Care Center for assistance:

Support | Schneider Electric Global (se.com)