How do I retrieve Smart-UPS logs from my Network Management Card?
Issue:
How do I retrieve Smart-UPS logs from my Network Management Card?
Product Line:
Smart-UPS
Environment:
All Smart-UPS models, All Serial Numbers
All Network Management Cards, 6.X FW or later
Cause:
The Network Management Card records event and data logs as well as internal debug and configuration files which may be requested by Tech Support to aid in troubleshooting
Resolution:
Downloading logs from your network management card takes just a few easy steps:
This file can be reviewed to determine the recent UPS activity as well as data such as voltage, frequency, and temperature.
How do I retrieve Smart-UPS logs from my Network Management Card?
Product Line:
Smart-UPS
Environment:
All Smart-UPS models, All Serial Numbers
All Network Management Cards, 6.X FW or later
Cause:
The Network Management Card records event and data logs as well as internal debug and configuration files which may be requested by Tech Support to aid in troubleshooting
Resolution:
Downloading logs from your network management card takes just a few easy steps:
- From the web interface of the Network management card, go to the "About" menu and choose "Support"
- Click "Generate Logs"
- When generation is complete, click "Download"
This file can be reviewed to determine the recent UPS activity as well as data such as voltage, frequency, and temperature.
Released for: Schneider Electric Canada
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and en expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.