We take security very seriously and we do everything we can to ensure data is secure. All communications between the Wiser Energy monitor, the cloud servers, and Wiser Energy apps are encrypted with AES 128-bit encryption and TLS/SSL (HTTPS).
Wiser Energy uses Amazon Web Services (AWS) for cloud servers and online storage. Personally identifiable information like email address and account information is stored in physically separate systems from any application data.
Physical security is managed by Amazon and access to these production systems is limited to a very small group of engineering team members.
Automated systems process the data collected from Wiser Energy monitors to detect devices, send notifications, generate report emails, and power the Wiser Energy apps.
This data is never shared with 3rd parties without explicit user opt-in on a case-by-case basis (for example, when a utility wishes to provide discounts/services to their customers in exchange for sharing limited power data.)
Support employees will on occasion need to access some of this data to troubleshoot issues, but we will only access this data with explicit permission.
Wiser Energy
Wiser Energy uses Amazon Web Services (AWS) for cloud servers and online storage. Personally identifiable information like email address and account information is stored in physically separate systems from any application data.
Physical security is managed by Amazon and access to these production systems is limited to a very small group of engineering team members.
Automated systems process the data collected from Wiser Energy monitors to detect devices, send notifications, generate report emails, and power the Wiser Energy apps.
This data is never shared with 3rd parties without explicit user opt-in on a case-by-case basis (for example, when a utility wishes to provide discounts/services to their customers in exchange for sharing limited power data.)
Support employees will on occasion need to access some of this data to troubleshoot issues, but we will only access this data with explicit permission.
Wiser Energy
Released for:Schneider Electric Canada
