How can we help you today?

BMENOC0311 Firmware Compatibility Rule for PV and SV

Issue
Hardware component changes were made to the BMENOC0311.  The hardware changes also require a new minimum firmware version (SV) for the module.

Product Line
The hardware change is identified by a specific PV number on the module.
BMENOC0311's that contain the hardware component change are identified by a PV14.


Resolution
BMENOC0311's at PV14 or higher have a minimum firmware version of 2.15 that can be installed.

Although firmware versions less than 2.15 can be installed, they are not recommended as the backplane port of the BMENOC0311 becomes disabled, regardless of the configured parameter.  If an earlier version is inadvertently installed, r
e-installing a firmware version of 2.15 or higher will allow the user to ‘enable’ or ‘disable’ the backplane port.

BMENOC0311's at PV13 or lower will accept all firmware versions.

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings