How can we help you today?

FAQ: What to do if M241/251 ethernet communication gets interrupted after several hours?

This can come from READ_VAR / WRITE_VAR / READ_WRITE_VAR function blocks called with unreachable server IP address

For example:

  • if controller IP address settings are:

Address: 192.168.0.50

Subnet mask: 255.255.255.0

Gateway: 0.0.0.0

  • and if READ_VAR tries to communicate with server at address 192.168.10.20

then ethernet port may fail after several hours.

Workaround is :

  • Stop trying to reach servers which are not in the same subnet as the controller
  • Check ethernet cable status: ETH_R.i_wPortAIpStatus system variable value must be "DATA_EXCHANGE"
  • Use a gateway address (use controller address itself if there is no relevant gateway on the network): requests to unreachable server will be redirected to the gateway

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings