How can we help you today?

Control Expert requires an 'Activation ID' if the demo is uninstalled and reinstalled before the demo period expires

Issue
Control Expert requires an 'Activation ID' if the demo is uninstalled and reinstalled before the demo period expires.

Product Line
Control Expert 14

Environment
Windows 7, windows 8, Windows 10

Resolution

The user is allowed to install and run Control Expert as a demo for only one demo time period.  If they uninstall and
re-install the software within the demo time period, the second installation will require an activation license (This works as designed.)
Uninstalling the software will end the demo period.

When Control Expert is started, it will contact the Schneider Electric activation server to verify the activation license.  If no license
is found,  it will assign a demo license to the software.  During the assignment of the demo license, it will also record the unique
hardware ID for the PC.

If the user re-installs the operating system on the same PC and then installs Control Expert, it will still require an activation license


Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings