Issue
After activating the following message is returned with launching Control Expert:
"You have activated a Control Expert license but you are still using a Trial license. Select the Package corresponding to your license and restart Control Expert."
or
"Trial Period has Expired"
Product line
EcoStruxure Control Expert
Resolution
Manually run PackageSelector.exe to switch from the Trial version.
PackageSelector.exe can be found at C:\Program Files (x86)\Schneider Electric\Control Expert 15.x\
or
Make sure that you are launching ContolExpert.exe using the "Control Expert Classic" shortcut and not the "ControlExpert.Topology.exe" using the "Control Expert" shortcut.
The Control Expert Topology Manager Add On is a separate optional license purchase.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
After activating the following message is returned with launching Control Expert:
"You have activated a Control Expert license but you are still using a Trial license. Select the Package corresponding to your license and restart Control Expert."
or
"Trial Period has Expired"
Product line
EcoStruxure Control Expert
Resolution
Manually run PackageSelector.exe to switch from the Trial version.
PackageSelector.exe can be found at C:\Program Files (x86)\Schneider Electric\Control Expert 15.x\
or
Make sure that you are launching ContolExpert.exe using the "Control Expert Classic" shortcut and not the "ControlExpert.Topology.exe" using the "Control Expert" shortcut.
The Control Expert Topology Manager Add On is a separate optional license purchase.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for:Schneider Electric Canada
