Why does Unity return a 'Convert of file C:\<example>\<example>.pwx: Converter DLL for this extension not found. Please install it' error?
Issue
When attempting to open a ProWORX 32 PWX file for conversion, the above error is returned.
Product line
Unity Pro
Resolution
Unity Pro software versions prior to v7.0 did not include the 984LL converters. Versions between 4.1 and 6.1 included an option have them added with a separate add on purchase and install/license. From Unity Pro V7.0 forward, the converters are included with the standard install.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
When attempting to open a ProWORX 32 PWX file for conversion, the above error is returned.
Product line
Unity Pro
Resolution
Unity Pro software versions prior to v7.0 did not include the 984LL converters. Versions between 4.1 and 6.1 included an option have them added with a separate add on purchase and install/license. From Unity Pro V7.0 forward, the converters are included with the standard install.
If this FAQ did not solve your issue, you can chat with us at chat with us or e-mail us at customer.services@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Canada
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