HEP meter Time since Last Time Sync is not correct on the meters Date And Time web page | Schneider Electric Canada

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FA384521

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HEP meter Time since Last Time Sync is not correct on the meters Date And Time web page

Issue
The Time Since Last Sync filed on the meter's Date & Time web page does not match what is viewed on the meter with ION Setup or Power Monitoring Expert.

Product
ION9000 V2.0.0
ION7400 V2.1.0
PM8000 V2.1.0

Environment
Web browser

Resolution
Upgrade meter to latest firmware

Released for:Schneider Electric Canada

Published on:2019-10-06Last Modified on:2024-09-09

Range:

PowerLogic PM8000 series

PowerLogic ION7400

PowerLogic™ ION9000

Range:

PowerLogic PM8000 series

PowerLogic ION7400

PowerLogic™ ION9000