Why are Events not being displayed in the PowerChute browser interface?

Issue:
Events are not displayed in the PowerChute browser interface.

Product:
PowerChute Business Edition versions 9.5 and above.
PowerChute Serial Shutdown

Environment:
All supported Windows OS

Cause:

1. Java Scripts may be blocked.
2. This issue may be caused by uBlock Origin running on Firefox.

Solution:

1. Allow the browser to run Java scripts and verify that the security tool allows Java scripts to run. For assistance with enabling Java scripts with your browser, see this site: https://www.enable-javascript.com/ or search on enabling Java scripts using your favorite search engine.
2. To fix the issue with uBlock on Firefox, add a whitelist entry for https://localhost:6547/*

Released for: Schneider Electric Canada