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What should I do if Control Expert does not start after the installation of ControlExpert_V141_HF_Integrity_Check ?

Issue
The integrity check feature in Control Expert helps to prevent Control Expert files and software from being changed via a virus / malware through the internet. With the installation of the ControlExpert_V141_HF_IntegrityCheck Hot Fix, when Integrity Check detects an error the Control Expert v14.1 does not start.

Product Line
Ecostruxure Control Expert

Environment
Control Expert v14.1, Windows 10 version 1902 (OS Build 18362.30)

Resolution
After the installation of the ControlExpert_V141_HF_IntegrityCheck Hot Fix, the EcoStruxure Control Expert v14.1 will self-test the integrity of its key components when the software is launched. If the results of the test are incorrect, a Windows warning will appear ("Integrity Check - Severe Warning!") listing the invalid software components. If this happens, the software must be reinstalled.

Schneider Electric Canada

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