How can we help you today?

How to solve the Green screen/virtual screen issue ?

Issue

How to solve the Green screen/virtual screen issue ?

Sometimes, after a box wake up, a green screen can be displayed.



This is a virtual screen created by the Intel HD graphic as a extended desktop (the wallpaper can be different)

Product Line

Magelis HMIBMP IPC box

Environment

Win10 RC6.4

Resolution

Update the card graphic driver in v15.40 (or more):
Intel Graphic Driver v15.4

Schneider Electric Canada

Attachment(s)
Green_Screen.png [69.71 KB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings
  • Preference Center