What is the Status code STO on Process Drives?
STO is not a fault code.
It is a state of the drive. It means that Safe Torque Off function is active. The drive is not detecting 24Vdc on the STOA or STOB terminals.
Measure for 24Vdc between +24 to COM to verify the internal power supply.
Confirm that the factory installed jumper between +24 to STOA & STOB is solidly connected. The jumper is removed if a safety circuit is installed. Verify continuity of the safety circuit (if installed).
Make sure the Sink/Source switch is in the Source position.
When the voltage on STOA and STOB is re-established, the drive status will return to RDY if there is not an active run command, or NST if a run command is active. To clear NST, remove the run command.
If STOA and STOB terminals are at different voltage levels (one on and the other off) a SAFF error will be triggered.
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If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions: Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Canada




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