Can you use a USB C Cable with the TCSMCNAM3M002P and SoMove Software?
Issue:
Will a USB Type-C cable work with the TCSMCNAM3M002P when connecting to an AC Drive with SoMove Software?
Resolution:
Tested using using a Female to Female USB Adapter to connect a USB Cable to the TCSMCNAM3M002P Cable, you do get a Com Port Assignment; however, using the same adapter and a cable that is USB to USB C and connecting USB C to laptop, you do not get a Com Port Assignment.
This testing indicates that you can NOT use USB type-C with SoMove Software.
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If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions: Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us at drive.products.support@se.com to create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance: Support | Schneider Electric Global (se.com)
Released for: Schneider Electric Canada
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