How can we help you today?

NMC3 reports bypass events in event log - SU v2.2.0.1

Issue:
After upgrading to SU v2.2.0.1, event log shows multiple bypass events, even on UPS systems that do not support bypass

Product Line:
SU application module for Network Management Card 3 devices

Cause:
This is caused by an NMC firmware bug

Resolution:
This issue has been addressed in SU v2.2.1.1. To resolve, please update to at least v2.2.1.1 (attached to this article), or search apc.com for the latest firmware version.

Schneider Electric Canada

Attachment(s)
apc_hw21_su_2-2-1-1.zip [3.88 MB]
Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings