How can we help you today?

Why the error message "VCRUNTIME140.dll not found" occurred during SiteManager installation on Windows OS?

In some cases, when the user try to install the SiteManager, the following error message can occur
secureconnecterror

This article is applicable for the part SiteManager of EcoStruxure Secure Connect Advisor,

To fix the issue, please:
Install the Visual C ++ Redistributable Package (x86) for Microsoft Visual Studio 2015.
Please refer to the website of Visual C ++ Redistributable for Visual Studio 2015 and follow the guidance to get and install vc_redist.x86.exe.
After installation, reboot and install Secure Connect Site-Manager on IPC.
Link to microsoft: https://www.microsoft.com/en-US/download/details.aspx?id=48145

Schneider Electric Canada

Explore more
Range:
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings