Support
Search FAQs
FAQ000240899
How can we help you today?

License Manager returns error 'Value Cannot be Null'.

Control Expert fails to open after installing Machine Expert.  Attempts to open the License manager returns the error 'Value cannot be Null'.
error



The following steps can be used to resolve the issue.


1) Uninstall the License Manager version 2.8.2

2) Reboot the PC.

3) Re-install License Manager 2.8.1 (See attachment)


Released for: Schneider Electric Canada

Attachment(s)
setup_Schneider_Electric_License_Manager_sfx_V2.8.1.0.exe [138.24 MB]
Explore more
Range:
EcoStruxure™ Control Expert
Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more
Explore more
Range:
EcoStruxure™ Control Expert

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings