My EcoStruxure Ready Smart-UPS with an Active Subscription Plan was Replaced, What Should I Do To Transfer the Subscription?
Issue: What should I do to transfer the subscription plan of my EcoStruxure Ready Smart-UPS with an active subscription plan, if the UPS was replaced?
Product Line: EcoStruxure Ready or SmartConnect-enabled Smart-UPS models
Cause: In some cases, the warranty replacement of EcoStruxure Ready Smart-UPS with an active subscription is required. In these cases, the subscription will not be transferred automatically to the replacement UPS.
Resolution: Please contact your local APC Tech Support to request the transfer of any active subscription plans to the replacement UPS.
Product Line: EcoStruxure Ready or SmartConnect-enabled Smart-UPS models
Cause: In some cases, the warranty replacement of EcoStruxure Ready Smart-UPS with an active subscription is required. In these cases, the subscription will not be transferred automatically to the replacement UPS.
Resolution: Please contact your local APC Tech Support to request the transfer of any active subscription plans to the replacement UPS.
Released for: Schneider Electric Canada
Need help?
Product Selector
Quickly and easily find the right products and accessories for your applications.
Get a Quote
Start your sales inquiry online and en expert will connect with you.
Where to buy?
Easily find the nearest Schneider Electric distributor in your location.
Help Center
Find support resources for all your needs, in one place.