How can we help you today?

Why does the connection status LED stay gray when updating the ATV930 or ATV630 Drives firmware using the EADM software tool?

Issue:

What do the status LED colors mean when updating the Process Drives firmware using the EADM software tool?

Product Line:

EADM tool with ATV630, ATV930 or ATV340

Environment:

All

Cause:

Status indicator LED meaning

Resolution:

There are three colors for the status:

-    Green – Drive reachable and logged-in

-    Yellow – Drive reachable and not logged-in

-    Gray – Drive not reachable (drive power off / disconnected)

EADM file 1

EADM file 2

Schneider Electric Canada

Users group

Discuss this topic with experts

Visit our community and get advice from experts and peers on this topic and more

Need help?

Need help?

Product Selector

Product Selector

Quickly and easily find the right products and accessories for your applications.

Get a Quote

Get a Quote

Start your sales inquiry online and en expert will connect with you.

Where to buy?

Where to buy?

Easily find the nearest Schneider Electric distributor in your location.

Help Center

Help Center

Find support resources for all your needs, in one place.

  • Help and Contact Center
  • Contact Sales
  • Find our Offices
  • Where to Buy
  • Careers
  • Company Profile
  • Investors
  • Newsroom
  • Report a Misconduct
  • Product Documentation
  • Product Selectors
  • Software and Firmware
  • Product Substitution and Replacement
  • Blog
  • Events
  • Schneider Electric Community
  • Sustainability
  • Legal Information
  • Privacy Policy
  • Cookie Notice
  • Terms of use
  • Change your cookie settings