Can you change or add a username in the ATS480 cyber security feature?
Resolution:
No. The ATS480 Soft Starter does not currently allow you to create a new username or modify the default username (ADMIN).
You can only:
- Change the password associated with the ADMIN account
- Disable the cyber security feature if needed
If this article does not answer your question, check out our FAQ database that has answers to more commonly asked questions:
Frequently Asked Questions - Schneider Electric (se.com)
If this FAQ did not solve your issue, you can call us at 1-888-778-2733 Option 2 and then 4 or e-mail us atdrive.products.support@se.comto create a case with our Technical Support Team.
If you are not located in North America, please contact your local Customer Care Center for assistance:
Released for: Schneider Electric Canada
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